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Our Policies

Spend $150 and get a free shipment.

We offer this to the following countries: Albania, Andorra, Armenia, Austria, AzerbaijanBelgium, Bosnia and Herzegovina, Bulgaria, Canada, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Georgia, Germany, Greece, Hungary, Ireland, Italy, Kazakhstan, Kosovo, Latvia, Lithuania, Luxembourg, Malta, Moldova, Monaco, Montenegro, Netherlands, Poland, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, United Kingdom, United States, Vatican City.

Shipping Policy

Shipping destinations

Allminy ships globally, but there are some countries we can’t deliver to due to legal or shipping carrier restrictions:

  • Ukraine

  • Russia

  • Belarus

  • Ecuador

  • Cuba

  • Iran

  • Syria

  • North Korea 

  • Afghanistan

  • Bhutan

  • Brunei

  • Chad

  • Laos

  • Libya

  • Mongolia

  • Samoa

  • South Sudan

  • Timor-Leste

  • Turkmenistan

  • Yemen

 

Customs fees

Depending on your order’s destination, you might have to pay customs fees. The fees vary depending on the order value, country limits, and other factors. The customer is responsible for these fees. Any fees are paid to the appropriate customs agency.

Live shipping rates

Live rates are calculated by carriers in real-time and displayed during order checkout. These rates are determined by the order fulfillment location, shipping destination, shipping method, and carrier pricing.

Wrong Address - If the customer provides an address that is considered insufficient by the courier, the shipment will be returned to our manufacturing facility. The customer will be liable for the full order reshipment costs once we have confirmed an updated address with you (if and as applicable). It includes the price of the item(s)+shipment and taxes.

Unclaimed - Shipments that go unclaimed are returned to our facility and the customer will be liable for the full order cost of a reshipment. It includes the price of the item(s)+shipment and taxes.

 

During purchase, you hereby agree that any returned orders due to the wrong shipping address or a failure to claim the shipment won’t be available for reshipping and will be donated to charity at your cost (without us issuing a refund).

 

Return & Exchange Policy

Last updated on April 7, 2023

Any claims for misprinted/damaged/defective items must be submitted within 30 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. Claims deemed an error on our part are covered at our expense.

If you notice an issue with the products or anything else on the order, please send us an email with clear photos of the issue attached.

Return Address - The return address is based on where your package was received and should be returned to our closest manufacturing facility:

  • Packages received in the US and Mexico are returned to 11201 Ed Brown Rd, Charlotte, North Carolina, 28273. 

  • Packages received in Canada are returned to Unit 3, 3500 Laird Rd, Mississauga, ON L5L 5Y4 Canada.

  • Packages received in Latvia are returned to Plienciema 5, Marupe, Marupes novads, LV-2167, Latvia.

  • Packages received in Spain are returned to Travessía Prat de la Riba, 91-95, 08849 Sant Climent de Llobregat, Barcelona, Spain.

  • Packages received anywhere in the UK are returned to Antar 2,1 Headway Road, Wolverhampton, WV10 6PZ.

  • Packages received in Australia are returned to 40 Tanimbla Street, Kedron, Queensland 4031, Australia (apparel orders); 338 Albert St, Brunswick VIC 3056, Australia (non-apparel orders, except for phone cases); 6 Axis Crescent, Dandenong South VIC 3175, Australia (phone cases).

  • Packages received in Japan are returned to Komiyaji 817-3, Shinwamachi, Amakusa, Kumamoto prefecture, 863-0101 Japan (apparel orders); Ibe 15, Kunogi, Nakanoto, Kashima, Ishikawa prefecture, Japan 929-1801 (non-apparel orders).

  • Packages received in Brazil are returned to Rodovia Santos Dumont, 4791 (Antigo KM 3,5), Armazém 111, Galpão 02, Empreendimento Caxias Park. Parque Paulista. CEP 25251-460. Duque de Caxias - RJ, Brasil.

 

THE ADDRESSES ABOVE SHOULD BE USED ONLY FOR PRODUCT RETURNS. All other types of correspondence (notices, letters, etc.) sent to these addresses will be returned to the sender.

 

Based on the reason for the return, we'll decide what the next steps should be.

We do not refund orders for buyer’s remorse.

 

Returns for size exchanges are offered at the customer's expense and discretion. The customer would need to place a new order at their own expense. Customers residing in Brazil and regretting a purchase must contact our Customer Service and express their will to return the item within 7 consecutive days after receiving it, providing a picture of the item. The withdrawal request will undergo an evaluation to verify whether the product was used or destroyed, even if partially. In these cases, a refund will not be possible.

Notification for EU consumers: According to Article 16(c) and (e) of the Directive 2011/83/EU of the European Parliament and of the Council of 25 October 2011 on consumer rights, the right of withdrawal may not be provided for:

1. the supply of goods that are made to the consumer's specifications or are clearly personalized;
2. sealed goods that were unsealed after delivery and thus aren't suitable for return due to health protection or hygiene reasons,

therefore Allminy reserves the right to refuse returns at its sole discretion.

This Policy shall be governed and interpreted in accordance with the English language, regardless of any translations made for any purpose whatsoever.

Privacy Policy

Last updated on January 12, 2023

Allminy respects the privacy of its users and is fully committed to protecting their personal data and use it in accordance with data privacy laws. This Privacy Policy describes how we collect, use, and process any personal data that we collect from you - or you provide to us - in connection with your use of our website (www.allminy.com) or our mobile app. By purchasing from us, you signify your understanding of the terms set out in this Privacy Policy.

We do not sell your personal information.

Note that while our website may contain links to other websites or services, we are not responsible for each respective website’s or service’s privacy practices and encourage you to be aware of this when you leave our website, and carefully read the privacy statements of each and every website and service you visit. This Privacy Policy does not apply to third-party websites and services. If you wish to contact Allminy regarding your personal data or this Privacy Policy, please contact us at allminyhelp@gmail.com.

1. Information we collect

Information collected about customers and how we use it.

When you submit any form on our website we will use your information to confirm your identity, contact you, provide customer support (including via chat), operate your account with us, and invoice you. For the aforementioned purposes, we collect information that may contain the following personal data:

  • Name;

  • Company name;

  • Shipping information;

  • Email address and phone number;

  • Payment and billing information (payment method details, first and last digits of your payment card);

  • Information, including images and data, which may appear on government-issued identity documents;

  • Order handling information

If you have given your consent when registering your account when subscribing to our newsletters, or sharing your email address or other personal data with us to receive any other information (for example, our coupon), we will process your email address to send you the informative and/or promotional materials, to which you have subscribed to, for example, newsletters, advertisements of our new products and other information about us that you have requested. At any point in time, you can unsubscribe from receiving the above-mentioned information in our email footers. 

We obtain the location information you provide in your profile or your IP address. We use and store information about your location to provide features and to improve and customize service, for example, for Allminy’s internal analytics and performance monitoring; localization, regional requirements, and policies for the Allminy services; for local content, search results, and recommendations; for delivery and mapping services; and (using non-precise location information) marketing.

If you have an Allminy account, we will retain the recording for as long as you have an account. If you do not have an account, we will delete the recording within 12 months or retain it, if it will be needed to resolve disputes between you and us.

By using cookies and similar technology on our website, we collect data such as information filled in while visiting our website, your interaction with the website, and other information used for analytical, marketing, and targeting activities (including unique visits, returning visits, length of the session, actions carried out in the webpage.) As it is in our legitimate interests to ensure our network security, to give you access to and improve our service, we also collect the following technical usage data:

  • How and when you access your account;

  • Information about the device and browser you use;

  • IP address and device data.

When using our chat we see the following:

  • Your city.

  • Your local time.

  • What device you are using to contact us.

  • We collect your email address.

We use this information to: provide, maintain, and improve our products and services; provide customer support (including via chat) operate your account with us, and invoice you. 

2. Sharing personal data with third parties

In order for Allminy to provide you with our services, we work with third parties who perform services on our behalf and with whom we share personal data to support our services to you.

Information you have provided to us during the use of our website, including technical usage data, is shared for business purposes in our legitimate interests with third parties who provide hosting and server co-location services as well as data and cyber security services.
Information you have provided to us during the use of our services may be shared with third-party manufacturing services whom we engage to provide our services to you.

Your email address and other contact details you have provided to us and your messages to our chat service is shared for business purposes in our legitimate interests with communication, email distribution, and content delivery services as well as customer support.

Information regarding your purchases and payments is shared with billing and payment processing services so that we can provide our services to you.

Information regarding your use of our website and other information received from cookies and similar technology is shared with web analytics, session recording, and online marketing services.

If we provide marketing to you, information on your account, purchases, and preferences can be shared with marketing services.

Insofar as reasonably necessary to defend our legal rights, we may share your personal data with our legal advisors.

 

3. Retention periods

We may retain your personal data for as long as you have an Allminy account or any of the above-mentioned legal bases for personal data processing still exists. For example, if you unsubscribe from our marketing, and newsletter emails, we will stop the processing of personal data for such purposes. If you have used our website without creating an Allminy account, we will keep your personal data as long as necessary to comply with our legal obligation to retain information relating to the provision of services, for example, for tax purposes.

After terminating your relationship with us by deleting your Allminy account or otherwise ceasing to use our services, we may continue to store copies of your personal data as necessary to comply with our legal obligations, to resolve disputes between you and us, to prevent fraud and abuse, to enforce our agreements, and/or to protect our legitimate interests (to the extent that we are permitted by the applicable law to continue to store copies to protect our legitimate interests).

4. Data subject's rights

If you are a customer or a user who is located in the European Economic Area or the United Kingdom, in accordance with European Union and United Kingdom data protection regulations, you have certain rights with respect to your personal data. You have the right to request access to your personal data; in certain circumstances to correct, amend, delete, or restrict the use of your personal data by logging into your Printful account or by reaching us using the contact information provided below. In addition, you can object to the processing of your personal data in some circumstances (in particular, where we are not required to process your data to meet a contractual or another legal requirement). These rights may be limited, for example, if fulfilling your request would reveal personal data about another person, or if you ask us to delete information that we are required by law to retain, are permitted by law to retain, or have compelling legitimate interests in retaining (to the extent that applicable law permits us to retain such information based on our legitimate interests).

Furthermore, if you believe that we have unlawfully processed your personal data, you have the right to submit a complaint to the contact information provided below, or to your respective data protection supervisory authority.

5. Information security

We seek to use reasonable organizational, technical, and administrative measures to protect the confidentiality, integrity, and availability of personal data. We encourage you to take care of the personal data in your possession that you process online and set strong passwords for your Allminy account, limit access to your computer and browser by signing out after you have finished your session, and avoid providing us with any sensitive information.

6. International transfers of data

All the information you provide may be transferred or accessed by our manufacturing facilities in the United States and in other countries, such as Latvia, Poland, Spain, and the UK. When we transfer your information globally, we take necessary measures to ensure appropriate protection of your information, including, as applicable, entering into the European Commission’s Model clauses for the transfer of personal data to third countries (i.e., the standard contractual clauses) and any equivalent clauses issued by the relevant competent authority of the UK.

7. Privacy Policy changes

Any changes we make to this Privacy Policy in the future will be posted on this page. Therefore, we encourage you to check this page frequently from time to time.

8. Contact information

If you have any questions about your personal data or this Privacy Policy, or if you would like to file a complaint about how we process your personal data, please contact us by email at allminyhelp@gmail.com.

Cookie Policy

Last updated on April 7, 2023

Allminy’s website uses cookies. If you have agreed, in addition to mandatory and performance cookies that ensure the functioning and aggregated statistics of the website, other cookies for analytical and marketing purposes may be placed on your computer or another device from which you access our webpage. This Cookie Policy describes what types of cookies we use on our website and for what purposes.

1. What are cookies?

Cookies are small text files created by the website, downloaded to and stored on any internet-enabled device - such as your computer, smartphone, or tablet - when you visit our homepage. The browser you're on uses the cookies to forward information back to the website at each subsequent visit for the website to recognize the user and to remember the user’s choices (for example, login information, language preferences, and other settings). This can make your next visit easier and the site more useful to you.

2. What types of cookies do we use and for what purposes do we use them?

We use different types of cookies to run our website. The cookies indicated below may be stored in your browser.

  • Mandatory and performance cookies. These cookies are necessary for the website to function and will be placed on your device once you access the website. Most of these cookies are set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms. These cookies provide a convenient and complete use of our website, and they help you efficiently use the website and make it personalized. These cookies identify your device insofar so we would be able to see how many times our website is visited, but do not collect any additional personally identifiable information. You can set your browser to block or alert you about these cookies, but some parts of the site will then not work. These cookies do not store any personally identifiable information and are stored on your device until the end of the session or permanently.

  • Analytical cookies. These cookies collect information about how you interact with our website, for example, to determine which sections are most frequently visited and which services are most often used. The collected information is used for analytical purposes to understand your interests and how to make the webpage more user-friendly. If you do not allow these cookies we will not know when you have visited our site and will not be able to monitor its performance.

  • Marketing and targeting cookies. These cookies collect information about how you interact with our website, for example, to determine which sections are most frequently visited and which services are most often used. Before you agree to the use of all cookies, Allminy will only collect anonymous data regarding access to Allminy's website.

  • We may use Google Analytics cookies to help measure how you interact with our website content. These cookies collect information such as unique visits, returning visits, length of the session, actions carried on the webpage, and others.

    We may also use Facebook pixels to process information about your actions on our website such as visited webpage, user’s Facebook ID, browser data, and others. The information processed from Facebook pixels is used to display interest-based ads when you are using Facebook as well as to measure cross-device conversions and learn about users’ interactions with our webpage.

 

3. How to control cookies?

When visiting our website, you are presented with an informative statement that the website uses cookies and asked for your consent to enable cookies that are not mandatory and performance cookies. You can also delete all cookies stored in your browser and set up your browser to block cookies from being saved. By clicking on the “help” button in your browser, you can find instructions on how to prevent the browser from storing cookies, as well as what cookies are stored already, and delete them if you want to. Changes to the settings must be made for each browser that you use.
You can separately opt-out from having your website activity available to Google Analytics by installing the Google Analytics opt-out browser add-on, which prevents sharing information about your website visit with Google Analytics. Link to the add-on and for more information: https://support.google.com/analytics/answer/181881.

Furthermore, if you want to opt out of interest-based, behavioral advertising, you can opt out by using one of the following tools based on the region you are in. Please note that this is a third-party tool that will save its own cookies on your devices and Allminy does not control and is not responsible for its Privacy Policy. For more information and opt-out options, please visit:


4. Other Technologies

Web beacons: These are tiny graphics (sometimes called “clear GIFs” or “web pixels”) with unique identifiers that are used to understand browsing activity. In contrast to cookies, which are stored on your computer's hard drive, web beacons are rendered invisibly on web pages when you open a page.

Web beacons or "clear GIFs" are small, approx. 1*1 pixel GIF files that can be hidden in other graphics, e-mails, or similar. Web beacons perform similar functions as cookies, but are not noticeable to you as a user.

Web beacons send your IP address, the Internet address of the visited website URL), the time at which the web beacon was viewed, the user's browser type, and previously set cookie information to a web server.

By using so-called web beacons on our pages, we can identify your computer and evaluate user behavior (e.g. reactions to promotions).

This information is anonymous and not linked to any personal information on your computer or to any database. We may also use this technology in our newsletters.

To prevent web beacons on our pages, you can use tools such as webwasher, bugnosys or AdBlock.

To prevent web beacons in our newsletter, please set your mail program to not display HTML in messages. Web beacons are also prevented if you read your emails offline.

Without your explicit consent, we will not use web beacons to unnoticeably:

  • collect personal data about you

  • transmit such data to third party vendors and marketing platforms.

 

5. Cookie Policy changes

We reserve the right to make changes to this Cookie Policy. Amendments and/or additions to this Cookie Policy will come into force when published on our website.
By continuing to use our website after changes have been made to this Cookie Policy, you are indicating your consent to the new wording of the Cookie Policy. It is your responsibility to regularly check the content of this policy to learn about any changes.

6. Contact information

If you have any questions about your personal data or this Cookie Policy, or if you would like to file a complaint about how we process your personal data, please contact us by email at allminyhelp@gmail.com.

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